Terms of service
HavenlyEg – Terms of Service
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OVERVIEW
Welcome to HavenlyEg! The terms “we”, “us” and “our” refer to HavenlyEg. HavenlyEg operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). HavenlyEg is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
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SECTION 1 – ACCESS AND ACCOUNT
• You must be at least the age of majority in your country to use our Services.
• You are responsible for all account activity and maintaining your credentials.
• You may not transfer, sell, assign, or license your account.
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SECTION 2 – OUR PRODUCTS
• Product appearance may differ due to screen/device settings.
• We do not guarantee that products will meet your expectations exactly.
• Product descriptions may change at any time, and quantities may be limited.
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SECTION 3 – ORDERS
• Orders are offers to purchase; we may accept or decline any order at our discretion.
• Payment must be received before order acceptance.
• Review your order carefully; cancellations may not be possible after acceptance.
• Purchases are subject to our Return & Refund Policy [LINK].
• Purchases are for personal use only, not for resale.
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SECTION 4 – PRICES AND BILLING
• Prices, discounts, and promotions may change without notice.
• Prices do not include taxes, shipping, handling, or import/customs charges unless stated.
• You must provide accurate and current billing and account information.
• Payment must be authorized and valid for purchase completion.
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SECTION 5 – SHIPPING AND DELIVERY
• We are not liable for delivery delays; times are estimates only.
• Risk of loss passes to you once items are transferred to the carrier.
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SECTION 6 – INTELLECTUAL PROPERTY
• All content, trademarks, and materials belong to HavenlyEg or its licensors.
• You may use our Services for personal, non-commercial purposes only.
• Unauthorized use of our content or trademarks is prohibited.
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SECTION 7 – OPTIONAL TOOLS
• Third-party tools may be provided “as is”; use them at your own risk.
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SECTION 8 – THIRD-PARTY LINKS
• Our Services may include third-party links; we are not responsible for their content or practices.
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SECTION 9 – RELATIONSHIP WITH SHOPIFY
• Shopify powers our store but is not responsible for sales, products, or transactions.
• All purchases are directly with HavenlyEg.
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SECTION 10 – PRIVACY POLICY
• Personal information is governed by our Privacy Policy and Shopify’s policies.
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SECTION 11 – FEEDBACK
• You grant us a license to use any feedback you provide for any purpose, including commercial use.
• Feedback must comply with these Terms and not violate third-party rights.
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SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
• We may correct product or pricing errors without notice.
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SECTION 13 – PROHIBITED USES
• You may only use our Services for lawful purposes.
• Prohibited actions include unlawful acts, harassment, infringement, spamming, or introducing malware.
• Violations may result in account suspension or termination.
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SECTION 14 – TERMINATION
• We may terminate your access at any time.
• Sections on Intellectual Property, Feedback, Disclaimer, Liability, and Privacy survive termination.
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SECTION 15 – DISCLAIMER OF WARRANTIES
• Services and products are provided “as is” without warranties, express or implied.
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SECTION 16 – LIMITATION OF LIABILITY
• HavenlyEg and Shopify are not liable for any damages arising from the use of our Services or products.
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SECTION 17 – INDEMNIFICATION
• You agree to indemnify HavenlyEg, Shopify, and affiliates for any claims or damages resulting from your use of the Services or breach of these Terms.
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SECTION 18 – SEVERABILITY
• If any provision is unenforceable, the rest remain in effect.
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SECTION 19 – WAIVER; ENTIRE AGREEMENT
• Failure to enforce a right does not waive it.
• These Terms, with our policies, constitute the entire agreement.
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SECTION 20 – ASSIGNMENT
• You may not assign these Terms; we may assign ours without notice.
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SECTION 21 – GOVERNING LAW
• Governed by Egyptian law; disputes resolved in courts where HavenlyEg is headquartered.
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SECTION 22 – HEADINGS
• Headings are for convenience only and do not affect interpretation.
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SECTION 23 – CHANGES TO TERMS OF SERVICE
• We may update these Terms; continued use constitutes acceptance of changes.
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SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service can be sent to:
HavenlyEg
@HavenlyEg on Instagram
01061091491 on Whatsapp